When should I use this guide?
You have a faulty device in your vehicle
You have received a new device from Infobric Fleet
You need to register a device change in the app
Prerequisites
You have contacted support and received a new device
You are logged in to the Fleet app
You have a vehicle assigned to you (My Car)
How to do it
In the app
Go to My Car
Tap the quick menu (icon at the bottom center)
Select My Car Settings
Tap Replace broken device
Follow the instructions in the app to complete the replacement
Done! Your new device is now registered.
If it doesn’t work
Make sure you have received the correct device
Make sure you are in the correct vehicle (My Car)
Restart the app and try again
Tips!
Complete the device change before installing it in the vehicle
Follow the steps in the app carefully to avoid errors
Contact support if you cannot complete the replacement