Why do we ask about the main switch?
We need this information so we can:
Show the correct battery status
Send alerts if someone disconnects the hardware
Avoid unnecessary battery drain
What’s the difference?
Hardware connected before the main switch
We can send battery and disconnect alerts
The machine stays powered even when turned off
Battery may drain faster if the machine is unused for long periods
Hardware connected after the main switch
We can’t send battery or disconnect alerts
No risk of battery drain while the machine is idle
Where can I change this setting?
You select the option in the installation guide in the app
You can later change it on the machine’s detail page
Important: This setting must match how the hardware is physically installed. Not sure? Ask the person who installed the equipment.