When should I use this guide?
Use this guide when you:
cannot find a machine in the standard Fleet list
want to view active and archived machines in the same list
want to check whether a machine is archived or has lost communication
A machine becomes archived when the customer uninstalls its telematics device from the machine in the app. All data for the machine is retained. The machine is then removed from the standard view of active machines and can be found among the archived machines.
Prerequisites
You need access to Infobric Machines on the web.
How to do it
Log in to Infobric Machines.
Open Fleet.
Open Archived in the upper-right corner and select Show.
Archived machines are now displayed in the same list as the other machines.
Look for Archived in the Telematics status column.
To check an individual machine, select the machine name, open the Telematics tab and confirm that Status is Archived.
Select Archived and then Hide when you no longer want archived machines to be displayed.
If it does not work
First, check that:
Archived is set to Show
the search field or another filter is not hiding the machine
the machine's Telematics status is actually Archived
A machine with the status Lost communication is not the same as an archived machine.
Tips
Archived machines are hidden in the standard view.
Select Show only when you need to work with active and archived machines in the same list.